Support
Ordering prints is easy with one-click Buy!
Simply “select the folder and image” you wish to purchase, and then “click on the buy button” that is located directly under the image at the bottom of the webpage. A shopping cart widget will appear over your selected image offering you an array of print mediums, sizes and finishes. It’s that simple.
How can I keep up with your new work?
There is a “Newsletter” menu tab where you can sign up to receive newsletters and information about upcoming work. If you are not seeing it you can contact me and I will sign you up. You are always free to cancel at anytime. (If you place a print order with me you will automatically be signed up for my newsletter.)
How can I order a size or medium other than what is currently offered in your FotoMoto shopping cart?
Simply drop me an email, call me, or contact me using any of the tabs in the menu and I will be happy to help you in any way that I can.
I am also located in Vancouver, Canada. Can the work be printed locally to save shipping and duty costs associated with cross border orders?
Yes it can, I work with a few local printers where we can place the order. Please contact me.
FOTOMOTO Support
For further support through Fotomoto, please follow this link to their customer service. https://support.fotomoto.com/s/article/8552-faq-customer-service
Still have questions?
Not seeing the sizes or print mediums you would like to order? Please shoot me an email using my “contact” tab and I will always get back with you within the day.
Shipping & Returns
What is your shipping policy?
Every art-photograph print sold is custom hand-crafted and made to order. Please allow us 5-10 business days to print, package, and ship your order. Metal and Acrylic prints may require an additional 2-3 business days due to their preparation time. If you have any special requirements please contact us, as we will always try to accommodate you.
What is your Policy on Returns/Exchanges/Refund?
Selling Fine-Art, I do not offer returns, exchanges nor refunds. However, with that being said, if your print arrives damaged in any way, I will be happy to re-print your order and ship at no additional cost to you.